Privacy Policy

Privacy Policy for XCQT d.o.o.

CamplinQ.com (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by CamplinQ.com.

This Privacy Policy applies to our website, www.camplinq.com, and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

For this Privacy Policy:

  • Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as language preferences or login information.

  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to XCQT d.o.o., Slovenia, that is responsible for your information under this Privacy Policy.

  • Country: where CamplinQ.com or the owners/founders of CamplinQ.com are based — in this case, Slovenia.

  • Customer: refers to the company, organisation, or person that signs up to use the CamplinQ.com Service to plan camping trips, manage routes, or use other features of our platform.

  • Device: any device connected to the internet, such as a phone, tablet, computer, or any other device used to access CamplinQ.com.

  • IP address: every device connected to the internet is assigned an Internet Protocol (IP) address that may identify the location from which a device is connecting.

  • Personal Data: any information that directly or indirectly allows the identification of a natural person.

  • Service: refers to the service provided by CamplinQ.com as described in the Terms and Conditions.

  • Third-party service: advertisers, partners, and service providers that may assist in providing our Service.

  • Website: this site, which can be accessed via the URL: www.camplinq.com.

  • You: a person or entity registered with CamplinQ.com to use the Service.

What Information Do We Collect?

We collect information from you when you:

  • Register on our website

  • Subscribe to our newsletter

  • Use our Service to plan camping trips

  • Fill out forms or surveys

We may collect:

  • Name/Username

  • Email address

  • Billing information (if applicable)

  • Camping route and location preferences

  • IP address and Device information

How Do We Use the Information We Collect?

We may use the information collected from you to:

  • Provide, operate, and maintain our Service

  • Improve, personalise, and expand our Service

  • Understand and analyse how you use our Service

  • Communicate with you, including for customer service, updates, and marketing

  • Process your transactions

  • Comply with legal obligations

Do We Share Your Information?

We may share information with:

  • Trusted third-party service providers to support our business operations (e.g., hosting, analytics, payment processing)

  • Business partners within the camping industry

  • Government authorities when legally required

  • Third parties in case of a merger, sale, or transfer of company assets

We do not sell your personal information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to personalise content and analyse website traffic. You can control your cookie preferences through your browser settings.

More information is available in our Cookie Policy.

Your Data Protection Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your personal data

  • Object to or restrict processing of your data

  • Request transfer of your personal data

  • Withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal)

If you wish to exercise any of these rights, please contact us at [email protected].

Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe your child has provided us with personal information, please contact us and we will promptly remove such data.

Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, use, or disclosure. However, no security system is 100% secure, and we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal data only as long as necessary to provide the Service and fulfill the purposes described in this Policy, unless a longer retention period is required by law.

Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third parties.

International Data Transfers

Your information may be transferred to, stored, and processed outside of your country of residence. By using our Service, you consent to the transfer of your information.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last updated” date.

Last updated: April 2, 2025

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

XCQT d.o.o.
Ljubljana, Slovenia
Email: [email protected]
Website: www.camplinq.com